Request for Return and Exchange of Unused, Resalable, Undamaged goods will be entertained in case

The customer wants a change in size (not applicable to Accessories)

The customer wants a change in colour (not applicable to Accessories)

Exchange of product is allowed only once after a purchase.

Money shall not be refunded under any circumstances.

Convenience charge for Pickup and further Delivery will have to paid by customer.

We provide 100% replacement for major manufacturing defects of the products

Return Procedure

Steps to be followed for Return and Exchange are:

- The customer must e-mail to cs@hardchoose.com within 7 days of receiving the item to register a request.

- The customer can expect a reverse pickup within 7 days after a complaint has been lodged.

- The customer must produce the original bill and return the product to the courier company representative.

- Products must be returned in their original packing box in an unused, undamaged, unwashed condition. No stains or dicolouration will be accepted.

- The refund receipt time is 15-30 working days, depending on the issuing bank.

In case of size exchange the company will arrange for delivery within 7 days.